How to cancel Shein’s request

Did you make a purchase on Shein and now need to cancel the order? Don’t worry, in this article we will show you the step by step how to cancel an order on Shein.

Step 1: Access the Shein website

To cancel your order on Shein, you need to access the store’s official website. Open your browser preferably and type “www.shein.com” in the address bar.

Step 2: Login on your account

After accessing the Shein website, log in to your account using your and registered mail and password. If you don’t have an account yet, you will need to create one before you go.

Step 3: Access the order page

In the main menu of the site, locate the “My Orders” or “My Account” option and click it. This will take you to the page where you can view all your orders.

Step 4: Find the order you want to cancel

On the order page, locate the order you want to cancel. Generally, the latest orders appear at the top of the list. Click on the order number to open the details.

Step 5: Request cancellation

Within the order details, look for a cancellation option or contact Shein customer support to request cancellation. It is important to note that not all orders can be canceled, especially if they are already in the process of shipping.

Step 6: Wait for confirmation of cancellation

After requesting cancellation, wait for the confirmation from Shein. They will contact you by and mail or through your account on the site to inform if the cancellation has been accepted.

Remember that each store has its own cancellation and reimbursement policies, so it is important to read the terms and conditions before making a purchase. If you have any questions, contact Shein customer support for more information.

We hope this guide has been useful for you to cancel your order on Shein. If you have any more questions, leave a comment below and we will be happy to help!